Cancellation, Deposit and Early Check-out Policy (*excludes special event and group bookings)
Credit card details are required to confirm your online reservation. If no credit card number is available, please ring 06-3859144 or email at reservations@thepeaks.co.nz for booking and alternate mode of payments.
Cancellation Fee: One Night's tariff for each room booked if cancelled within 5 days of arrival. Guest can cancel free-of-charge until 5 days before arrival.
Deposit: Guest may be charged a pre-payment of one night tariff for each room booked within 5 days of arrival from the Credit Card provided. Full (or balance) payment becomes due upon arrival/check-in.
Check-In Time: 2:00pm to 8:00pm (please contact us if you will be arriving after 8:00pm)
Early Check-out: NO REFUND for early check-out.
Accepted mode of payments: Credit Card, Debit Card, EFTPOS, CASH or Bank Transfer
Accepted cards: VISA and Mastercard (2% processing fee applies)
Account Name: HAERE MAI MOTELS GROUP LTD
Account Number: 12-3436-0105632-00 (ASB Bank Ltd)
* Different cancellation and deposit policy applies for special event, multi-days and multi-rooms booking (4 or more rooms for 7-days or more). Please send us an email.
Special Event(s) Policy:
Mardi Gras 2025 (Date TBA)
(a) Minimum 2-Nights booking is required for above dates
(b) 100% Non-refundable advance payment is required for the booking confirmation
(c) Mode of payment: VISA or Mastercard (2% processing fee applies), Bank Transfer
For additional Information - please reach us via phone, email or our contact-us page.