Bookings are easy.

Making a booking at The Peaks Motor Inn is easy:

Call Toll free:

0508 ThePeaks

06 385 9144

for reservations and booking inquiries

For General Inquiries: contact us

To Check Availability or Make an Online Booking with instant confirmation: click here

Our Booking & Cancellation Policy:

Booking Policy:

We require a current credit card number and expiry date to confirm your reservation. If no credit card number is available we require a deposit to the value of one night's accommodation to be sent to us prior to arrival or direct credited to our bank account. We do not 'hold' rooms tentatively pending confirmation.

Winter Cancellation Policy (1 July - 31 October):*

Cancellations made less than 5 days prior to arrival or if departing early, 48 hours prior to the day of departure will incur a charge of one nights accommodation. This will be charged to your credit card, or in the case of a deposit, no refund will be made.

* Please NOTE: it is guest's responsibility to arrange ski-field car park or transportation and this may not be considered a valid reason for a free cancellation. A normal cancellation policy still applies.During ski season, we accept minimum 2-nights bookings for weekends (Fri-Sat) and School Holidays.

Summer Cancellation Policy (1 November - 30 June): **

Cancellations made less than 48 hours prior to arrival or if departing early, 48 hours prior to the day of departure will incur a charge of one nights accommodation. This will be charged to your credit card, or in the case of a deposit, no refund will be made.

In case of government imposed lockdown/travel restrictions free-cancellation or date change will be offered

** Group Booking and Special Events Policy:

Different cancellations policy and advance deposit may apply for group bookings (4 or more rooms) and special events bookings e.g. for Mardi Gras, Ruapehu Express and other competitions or rallies etc. Please contact us for more information.

Privacy Policy:

Information we collect from you:
The information we collect from you is required to hold and confirm a booking [reservation] at The Peaks. This information is 'strictly confidential' and will never be leased, sold, traded or otherwise disclosed to anyone else or used for any other purpose.
Any information supplied is held with the utmost care, and is accessible by only those who are 'directly involved' with the processing of any bookings.

Information collected by our web-site or booking agents:
Any information supplied through on-line booking pages is only accessible by those involved with bookings. This information will not be disclosed to any other party, or used for any other purpose. This includes personal information - E.G. contact forms, requests and email addresses.

Type(s) of information that maybe required:
In order to make a booking at The Peaks, we will require personal information such as: name, address, contact number, and, a credit card number and expiry date is needed to secure the booking. All are kept in a 'strictly confidential' manner.

Other Policies:

Communal Areas: Due to ongoing pandemic situation (Outdoor Hot-Pools, Gym, Sauna etc) could be closed at Management's discretion for everyone's safety. Lost Key: $35 for lost keys, Lost Property: Guests are responsible for all their personal belongings, any items of personal nature including food, alcohol, or toiletries etc. (packed or unpacked) are disposed-off soon after guest departure. If any item of high value is mistakenly left behind, it is guest's responsibility to arrange the collection.